If you have ever been in a hurry to grab your morning coffee, Shippensburg University’s Dining Services has you covered.
Dunkin’ Donuts recently added an electronic kiosk where students can place orders ahead of long lines that accumulate across the bottom floor of the Ceddia Union Building. The university installed the kiosk in early January as part of a campus-wide upgrade for all dining service registers.
Robert Kougher, the controller for dining services, said dining services installed the kiosk to reallocate labor and help staff during busy shifts.
“It really doesn’t lessen labor, it’ll reallocate it simply for the fact that we’ll be able to make more drinks, we’ll serve more food because we won’t have two registers running,” Kougher said. “I think the kiosk gives somebody that’s in a hurry and knows exactly what they want the option to get through the line fast.”
Customers can order anything on the menu with the kiosk, with the exception of specialty items such as donuts available for certain days.
However, the kiosk crashed over the weekend and was unavailable for use during that time. Kougher said the kiosk is still in the early testing phases, and the kiosk was back online by Monday.
Dining services also plans to create a mobile ordering app for Pizza Hut that will allow students to place orders online and pay with a credit card or with their flex bucks. The university hopes to implement this feature by the end of the spring semester or beginning of the fall semester.
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